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The recent increase in the number of online bookings through travel websites, offering low fares and holidays at reduced cost, indicates that the travel industry has become increasingly competitive. Already tight margins are being squeezed in order to compete with the increasing numbers of travel companies.

User on phone with iSeeTV agent

iSeeCommunications brings back the human touch to the impersonal world of the Internet. The iSeeCommunications service allows customers to see and speak to their own personal travel agent live on their PC from the comfort of their home or from a travel agency or other remote location.

The travel agent in the branch or call centre can then help customers find the best holiday deal for them, show multimedia and personalised content whilst at the same time increasing conversion rates. The adviser’s ability to sell, cross sell and up sell to the customer provides you with that all-important opportunity to increase your profit margins whilst at the same time developing a sustainable relationship with your customers and providing your company with an advantage over your competitors.

In a recent survey among broadband users 58% said that they would be more likely to use an iSeeCommunications enabled website for making travel and holiday arrangements.
Click here for research results (100Kb PDF)

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